Terms & Conditions
The following Terms & Conditions govern participation in trips organized by Tour Edge. By booking a tour with us, clients agree to abide by these terms.
1. Identification and Reporting Time
- Each member must carry their original CNIC during the trip.
- Members must report 30 minutes prior to the departure time.
2. Behavior and Conduct
- Members are expected to behave ethically and respectfully toward fellow group members, guides, and drivers.
- Any involvement in physical or verbal abuse with the guide, driver, or other customers will result in immediate trip cancellation without a refund. The individual cannot file a complaint against the company, even if they believe they are in the right.
- The company reserves the right to cancel a participant’s membership at any time for unethical behavior.
3. Luggage
- Each participant is allowed a maximum of 10 kg of luggage. Members are responsible for carrying their own belongings.
4. Personal Safety and Belongings
- The company is not liable for personal injuries, accidents, theft, loss, or damage to any personal belongings during the trip.
- Members must recognize the risks associated with adventure and outdoor activities, including natural disasters, accidents, and unforeseen circumstances.
5. Itinerary Changes
- Due to factors beyond the company’s control (e.g., weather, local politics, or transportation issues), itineraries may change. If alterations are required, the Leader and Guide will decide the best alternative in the group’s best interests.
6. Company Rights
- The company reserves the right to cancel bookings at any time without prior notice.
- Personal weapons are strictly prohibited.
7. Disclaimer
- Members must acknowledge that adventure/outdoor activities carry inherent risks. Neither the company nor its representatives will be held liable for personal injuries or losses. Participants and their legal heirs waive any claims for compensation against the company.
By booking a trip with Tour Edge, participants agree to the above terms and conditions and acknowledge that they have read and understood the refund policy.