Refund Policy
Refunds are processed in accordance with the terms outlined below and are subject to the conditions agreed upon at the time of booking.
1. Cancellation by Members
- 48 Hours or Less Before Departure: No refund will be issued.
- 3 Days or More Before Departure: 50% of the booking amount is reusable; the remaining is non-refundable.
- 7 Days or More Before Departure: 30% of the booking amount is reusable; the remaining is non-refundable.
2. Cancellation on the Day of Departure
- No refunds will be provided for cancellations made within 24 hours of the departure date.
3. Trip Abandonment
- If a participant leaves the trip at any stage for any reason, no refund will be issued.
4. Cancellations by the Company
- In the event the company cancels a trip, participants will receive a full refund or the option to reschedule.
5. Non-Refundable Circumstances
- Advance payments made to third-party vendors (e.g., hotels, transport providers) are non-refundable unless recoverable from the service provider.
- The company is not liable for cancellations due to unforeseen events such as natural disasters, political instability, or other force majeure circumstances.
By booking a trip with Tour Edge, participants agree to the above terms and conditions and acknowledge that they have read and understood the refund policy.